compare php.ini files between different php versions (from Tools & Settings> PHP settings).Temporarily disable the Permanent SEO-safe 301 redirect from HTTP to HTTPS option - Resolved - Error: Unable to retrieve information about the PHP configuration.If the issue still persists, configure the source server to accept SSH connections and allow user root. Unable to open Logs or File Manager for domain in Plesk: 500 PleskUtilException Access Denied Website is not accessible: 403 Forbidden AH01797: client denied by server configuration Plesk Repair operation fails on a Windows server: The system cannot find the file specified. Start a new migration session having specified root user credentials from the source server on the step 4. # plesk repair fs - Issue - Error: Unable to retrieve information about the PHP configuration Plesk Migrator could not create required directory on the source server because migration was started not under root user. Failed to execute request: The requested URL returned error: 404 Not Found.Unable to retrieve information about the PHP configuration.On Log Brower > Plesk tab, i have those errors when i click phpinfo link: When i create a new php info file and i try to show on my browser (/info.php), i get error 404.On php 7.3, 7.4, on other php versions (8.0, 8.1) i have no problem.On the other subscription phpinfo link works fine, on any php version. On one of this host subscription (magento).The utilities require root or psaadm privileges to operate. Plesk command-line utilities can be used by the root user from the console or script. This is a dedicate server and it hosts two websites. Plesk command-line utilities use the Plesk core functionality to create, manage, and delete clients, domains, services and other Plesk objects. documentation help center feature requests blog. ![]() ![]() "Unable to retrieve information about the PHP configuration." Plesk 18.0.40 on Windows Server 2019 While adding new domain get the following error: no such table: ImpersonationUsers at Unable to execute console. Open the file /etc/psa/psa.On php setting when i try to check php info (by using the link: View the phpinfo() page) i get the error: The paths of DUMP_D and DUMP_TMP_D should never lead to the same directory, because DUMP_Dis for storage of permanent files, while DUMP_TMP_D is intended for storage of temporary files that are deleted automatically after a certain period of time. DUMP_TMP_D should not be inside of (or equal to) DUMP_D. # grep "DUMP_D|DUMP_TMP_D" /etc/psa/psa.conf A search for the variables DUMP_D and DUMP_TMP_D reveals that they are both configured to lead to the same directory:.usr/lib64/plesk-9.0/sw-tar: Error is not recoverable: exiting now Repository error: Unable to pack /var//var/lib/psa/dumps/pmm-ru-ca-includes-gTvqR3: Cannot stat: Permission denied Unable to back up files from /var/Error: Failed to create archive: backup_apache-files_2108171522.tgz 20 A Plesk Backup fails with a lot of warnings that are similar to the following:.Start a command prompt as an Administrator. Unable to upgrade/install Plesk on Ubuntu/Debian: the following packages have unmet dependencies Unable to update Plesk: The following signatures couldnt be verified because the public key is not available Debian/Ubuntu system update on a Plesk server shows a warning: Duplicate sources. Press More and then Enabled button: Disable Common Challenge Directory if SSL It is disabled. Configure all interrupted packages on the system: dpkg -configure -a. Go to Extensions > My Extensions > SSL It. Note: Steps below are intended only for Debian-based systems. Plesk Obsidian running on a Linux-based operating system Until the bug will be fixed, apply one of the solutions below: Enable SSL It extension.Does Plesk have an integration with R1Soft?.Unable to open Backup Manager in Plesk: 'utf-8' codec can't decode byte 0xfa in position 60: invalid start byte.Plesk backup to remote FTP fails: Unable to resume an interrupted upload: (28) Timeout was reached.Backup fails in Plesk: Unable to pack: Cannot stat: Permission denied.Cannot start Plesk migration: Unable to negotiate with x.x.x.x port 22: no matching host key type found.Migration does not start from the source server powered by ubuntu 14: Permission denied (publickey,password).Backups to Dropbox fail Plesk Obsidian update to 18.0.52: Unable to create the remote backup: (1): expected value.Unable to make database dump in Plesk: Unknown column 'generation_expression' in 'field list' (1054).Plesk Migrator error: Unable to connect: Authentication failed. ![]() ![]()
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